Table of Contents

• 1. Introduction
• 2. Learning Styles
• 3. Team Building
• 4. Conflict Resolution
• 5. Communication Styles
• 6. Leadership
• 7. Change Management
• 8. Workplace Culture/Diversity
• 9. Giving and Receiving Feedback
• 10. Discussion
• 11. Summary and Resources
• 12. Course Evaluation
• Glossary

Working with Inter-Generational Employees